TITLE  :

The relationship of the hotel rating system and service quality : a case study of the 'Thailand Hotels Standard'.

AUTHOR(S)  :

Yeamdao Narangajavana.

PUBLICATION  :

Oklahoma, Okla : Oklahoma State University, 2007.

PHYSICAL DESC  :

x, 204 p.

NOTE  :

Thesis (Ph.D.)--Oklahoma State University, 2007.

SUBJECT  :

HOTELS/ SERVICE INDUSTRY

LOCATION  :

CHU:TIC/74523